Privacy policy

1. Who is responsible

Controller: SMART WATER SL, tax ID B55173389, registered at C/ Tramuntana, 8-C, 17469 Riumors (Girona, Spain).

Privacy contact: hola@aiguaacabadadefer.com, with the subject "Data protection".

We have not appointed a data protection officer.

2. What data we collect

We collect data from people aged 16 or over, and only what you give us in the contact form:

• Name.
• Email address.
• Name and type of your space (optional).
• Message (optional).
• The website language you write from.

3. Why we use it

To answer your request, learn about your space and, if you ask, prepare a proposal. We do not use it for advertising and we never sell it.

4. Legal basis

Steps taken at your request before a possible contract (art. 6.1.b GDPR) and your consent when you send the form (art. 6.1.a GDPR). You can withdraw your consent at any time.

5. How long we keep it

While we handle your enquiry and, after that, for the time needed to answer for possible liabilities and to meet the periods set by law. Then we delete it. If we receive data from someone under 16, we delete it.

6. Who can access it

Our team and the providers that give us technical services, as data processors: Amazon Web Services (website hosting and sending the form email). We only share it with other bodies when the law requires it, for example public authorities or courts.

We protect the data with technical and organisational measures: only the people who need it can access it, it travels encrypted (HTTPS) and we monitor access to our systems.

7. International transfers

The data is hosted on Amazon Web Services servers in the European Union (Ireland). We do not plan any international transfers, apart from the Google Fonts connection explained in section 9. If a provider ever processed it outside the European Economic Area, it would do so with the safeguards the GDPR requires, such as the European Commission's standard contractual clauses.

8. Your rights

You can ask for access, rectification, erasure, restriction or portability of your data, or object to its processing, by writing to hola@aiguaacabadadefer.com. If you think we have not handled it properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

9. Cookies and third-party services

This website does not use tracking or advertising cookies, or any analytics tools. To show its fonts it connects to Google Fonts, which receives your browser's IP address.